Digital Heatlhcare
18 min read
Habits: Digital Coaching Program
Living with diabetes or heart failure is a daily balancing act. The Habits Digital Coaching Program turns that challenge into a guided journey — blending smart diagnostics with personalized care.
I was the only designer in a small startup, teaming up with a content writer while working remotely with developers in India and healthcare experts across the globe.
My role was to give the Habits app a fresh new look, carrying the design forward from the agency. This redesign supported the product's growth into new markets like Southeast Asia and the USA and its expansion into helping individuals manage a wider range of chronic diseases through behavior-changing methods.
Company
Jana Care
Timeline
Oct 2017 - Dec 2018
My role
Sole designer (Multi-disciplinary)
Skills
Visual Design
Mid-fidelity Prototyping
Packaging Design
Marketing Content Design
Clinical Study Field Support
The Context
How Habits Bridge the Gap in Chronic Care
Habits isn't just an app, it’s an integrated chronic management and diagnostics ecosystem designed to revolutionize how healthcare providers monitor and manage their patients.
For self-home monitoring
The app works with the connected Aina meter to seamlessly capture crucial real-world data: glucose levels, diet, weight and physical activity.
For medial professionals support
The flood of fragmented data is unified within the Habits Physician Dashboard, providing physicians with a single, comprehensive view of the patient's real-time progress.
Habits Physician Dashboard provides a real-time command center for patient care.
The Ambition
What If We Could Monitor Every Chronic Disease Like Diabetes
By designing a robust core experience, the application was reimagined to serve multiple use cases, allowing the company to efficiently expand its product offerings. This approach maximised reuse while tailoring features to meet the specific needs of each new scenario.
For all chronic care, one truth holds: patients who commit to lifestyle changes and habit tracking consistently see better health outcomes.
Pre-diabetes, Diabetes Type I and II
Gestational Diabetes
Congestive Heart Failure
Chronic Kidney Disease
Data Speaks
The commitment of the team has brought forth a powerful digital health solution, as vividly demonstrated by the clinical trial data with Habits Heart.
This high engagement correlated directly with significant improvements in patient outcomes, including enhanced heart failure knowledge, a marked improvement in quality of life, and positive strides towards weight loss.
Source: JMIR MHEALTH AND UHEALTH — Habits Heart App for Patient Engagement in Heart Failure Management: Pilot Feasibility Randomized Trial
Design Chameleon
This journey challenged me to step out of my comfort zone, adapt quickly, and find creative solutions on the fly. It was a chance to grow, learn, and make an impact in ways I hadn’t imagined.
Winning Moments
Design Without a Playbook: Delivered impactful work as the sole designer fresh out of school, despite having no existing design system, mentorship, or guidelines.
Versatility on Demand: Successfully juggled UX design alongside social media, marketing, and packaging designs — proving I could adapt to any design challenge thrown my way.
End-to-End Ownership: Took full responsibility for the app revamp and beyond, directly shaping the product’s growth and day-to-day tasks.
Lesson Learnt
Mastering Prioritisation: Learned to evaluate endless incoming tasks and focus energy on what truly moved the needle for the business.
Growing Through Independence: Discovered how working without guidance accelerated my decision-making skills and expanded my capabilities across multiple design areas.
Collaboration Across Borders: Realised the importance of clear communication when working remotely with global developers and healthcare experts, ensuring alignment despite distance.
